discovery
📚 Research
We conducted interviews with doctors and patients. These discussions yielded insights into their use of BlueMed.
Feedback from medical professionals included:
“Patient history navigation is cumbersome; an efficient method is needed.”
Dr. Smith, Physician
“Accessing global medical reports swiftly is a challenge, affecting my workflow.”
Dr. Johnson, Surgeon
Patients also expressed their needs:
“I struggle to find my medical history; shortcuts would be helpful.”
Emily, BlueMed User
“Scheduling appointments is time-consuming without shortcuts.”
Sarah, BlueMed Patient
These insights highlight the demand for an intuitive system in BlueMed, forming the basis for design solutions that address user-specific challenges, ultimately enriching their platform experience.
user story
As a doctor, I want to swiftly access my patients' medical histories, So that I can provide efficient and well-informed care during consultations.
As a patient, I want an easy appointment scheduling process, So that I can receive timely and convenient healthcare services.
DESIGN decision
The BlueMed UX redesign project's main takeaways highlight the pivotal role of user-centered design, the implementation of intuitive keyboard shortcuts, effective collaboration among stakeholders, empathy-driven design, and the utilization of the Material Design Library (MDL).
This comprehensive approach resulted in an improved user experience for both patients and doctors, streamlining communication and access to healthcare data. The project underscores the importance of continuous improvement in UX design, setting a benchmark for the future of healthcare technology, where technology can significantly enhance patient-doctor interactions.
